HOW WE COLLECT YOUR PERSONAL INFORMATION
When you visit our Site, we collect the following types of personal information in order to provide you with use of and access to our Site and to help personalize and improve your experience:
Information We Collect Automatically
Information You Provide to Us
We may collect personal information, such as your name, address, phone, email and other similar information that you enter directly onto or in connection with our Site. Generally, personal information is requested when: (i) Light.show, LLC customers register to use the customer portal area of our Site and (ii) when visitors to our Site request certain information about Light.show, LLC products and services. If you fail to provide the requested personal information, you may not be able to access all or portions of the Site or purchase products and services.
Other Methods of Collection
We may also collect information from you in other ways, such as through your contact with our customer support team, your results when you respond to a survey, and your interactions with members of Light.show, LLC employees or through other companies.
How We Use Tracking Technologies
Service Provider Data Collection and Processing
In some cases, Light.show, LLC administers the Site on behalf of our customers, and in these circumstances, we have no direct relationship with the individuals about, for, or from whom the personal information is collected. If you are a customer or end user of a Light.show, LLC direct customer (for example, you are an end user of our customer’s product or service) and you have questions or complaints about how your information is processed, then please contact our customer directly. You understand that your use of the Site may be subject to terms and policies provided by our customer and that Light.show, LLC is not a party to such agreements.
HOW WE USE THE PERSONAL INFORMATION WE COLLECT – PURPOSES AND LEGAL BASES FOR PROCESSING
Our primary purpose for collecting and processing personal information is to provide you with a smooth, secure, and efficient visitor and customer experience. We may also use your personal information:
To the extent that we collect certain demographic information about you, we may use this information in our market research, but we will do so only after we “anonymize” the data, i.e., remove information that would confirm your identity.
HOW WE SHARE PERSONAL INFORMATION WITH THIRD PARTIES
Light.show, LLC occasionally partners with a third party to provide services on its behalf. We may provide your information to third parties, or third parties may collect information from you on our behalf if we have contracted with that third party to provide some part of the information or service that you have requested. By written agreement, these third parties are required to implement similar security measures and will process your information only as authorized by us to fulfill the service that they have been contracted to provide.
Other than those who act on our behalf and except as explained in this Policy, information you provide at this Site will not be transferred to unrelated third parties, unless we have your permission to do so. However, please note that personal information provided to this Site is subject to disclosure pursuant to judicial or other government subpoenas, warrants or orders. We will only provide this information after approximately two weeks following receipt of a valid subpoena or other legal process in a civil case.
We allow you to control the disclosure of your non-public personal information to third parties for the marketing of third-party products and services (i.e., your consent is required for disclosure). We must disclose information, when requested, to comply with court orders or subpoenas.
HOW WE PROTECT AND STORE PERSONAL INFORMATION
Your privacy and the security of your personal information are important to us. We maintain and protect the security of our servers and your personal information. To secure the information we collect online, prevent unauthorized access, maintain data accuracy and ensure only appropriate use of information, we have established appropriate physical, electronic and management safeguards. We require user names and passwords to access sensitive data. Unless you authorize unencrypted transmission, we will use industry standard encryption methods to protect your data transmission.
HOW YOU CAN OPT-OUT OF PERSONAL INFORMATION SHARING WITH OUR BUSINESS PARTNERS
Other than agents who act on our behalf, the information you provide through our Site will not be transferred to unrelated third parties unless we have your permission to do so. You can opt out at any time by contacting us at firstname.lastname@example.org
HOW YOU CAN OPT OUT OF MARKETING COMMUNICATIONS
You may sign up to receive marketing communications from us, change your current preferences, or unsubscribe from marketing communications by contacting us at email@example.com
HOW YOU CAN ACCESS, CHANGE, OR DELETE YOUR PERSONAL INFORMATION
Upon request, we will provide you with information about whether we hold any of your personal information. You can change, correct, or delete your account information at any time by submitting your requests to firstname.lastname@example.org. We will respond to your request within 30 days.
In the event Light.show, LLC processes information about you on behalf of one of our customers, please direct your privacy inquiries and requests for access, correction or deletion of personal information to the customer. If a customer requests that we remove information, we will respond within 30 days.
We will retain personal data we collect for as long as needed to provide services to you. We will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
COMPLIANCE WITH CHILDREN’S ONLINE PRIVACY
We understand the importance of protecting the privacy of all individuals, especially the very young. We neither target nor sell our services to children under the age of 13, and we do not knowingly collect personal information from them. Subscribing to our online service is restricted to adults who are either 18 years of age or older or as otherwise legally defined.
CHANGES TO THIS POLICY
We may, on occasion, update our Policy. Your acceptance of any minor changes to this Policy is indicated by your continued use of our Services. If we make any material changes to our Policy, we will post a notice about the change at a prominent location on our Site. We encourage you to periodically review our Site and this Policy for any changes.
HOW YOU CAN CONTACT US ABOUT PRIVACY
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact the Better Business Bureau at https://www.bbb.org/consumer-complaints/file-a-complaint/get-started